If you aren't completely satisfied & wish to return a product, please email email@example.com with your order number, item you wish to return and the reason for the return. All items must be returned within 28 days.
We will then contact you to arrange collection of the item. Once we have received this, we will refund you less postage.
Please note, all returned items must be unopened and in good condition, otherwise a return may not be possible.
Due to the personal nature of some of our items, it may not be possible to return them to us, which is why we ask you contact us prior to any return being made.
If you are unhappy with a product for any reason, please email us, firstname.lastname@example.org, with the product name, order number and details of the fault. We will get back to you asap to discuss and resolve.